The duties are divided as follows:
They share the task of appointment planning/ administration; implementation of Jnana Sanjeevini Software; responsible for coordinating and planning work in cooperation with coordinating counselors and doctors.
The work pace in the outpatient clinic is fast and demands the ability to maintain an overview and the skills to work in multidisciplinary teams and independently. The patient-administration software system is used, and the medical secretaries make nearly all the appointments. The electronic patient medical record is used.